Corporate FAQ

As the exporter, we manage the entire VAT rebate process within China. Our invoice amount already reflects the post-rebate price, ensuring you receive the most competitive cost.

We assist in procuring necessary documents like the Certificate of Conformity (COC) and SONCAP Certificate and Product Certificate. However, the final import permit must be applied for by the importer based on local regulations. We recommend consulting with a local agent in advance.

We offer a standard warranty of 12 months or 100,000 km (whichever comes first). Non-artificial failures within the warranty period are repaired free of charge. We provide remote diagnostic support and can assist in contacting local service partners.

Yes, we provide free remote operational training. We also have spare parts warehouses in key markets (e.g., Southeast Asia, Middle East) to guarantee 48-hour dispatch for common parts, with priority handling for urgent orders.

We use professional packaging solutions, including anti-rust sealing, disassembly and sealing of critical parts, and tire fixation brackets. We can provide a video of the container loading process for your confirmation.

We operate a modern production base with ISO 9001 certification and an annual capacity of over 50,000 units. Our facilities include robotic welding lines and automated inspection systems, ensuring our products meet international standards like EU ECE and Gulf GCC.

Our core products include small truck, pickup truck, heavy-duty logistics cargo trucks, box trucks, dump trucks, tractor truck, all wheel drive off-road truck, buses, coach, tow truck, crane truck, refrigerator truck, water truck, garbage truck and so on special-purpose vehicles and electric commercial vehicles. They are mainly used in various commercial usage, including construction machinery company, logistics company, commercial vehicle dealer, travel company and municipal greening and sanitation and so on.